Self-service technologies may be losing favor with both customers and brands. Let’s dig deeper into some studies and reports on self-service to see what they really reveal about the modern user experience and the technologies that power them.
From pandemics to recessions, there are certain events and forces that we have no control over. What we can do, however, is to fortify our careers (as well as ourselves) so that they withstand whatever pressure is put on them.
Digital product design and development won’t just evolve to Gen Z’s needs and expectations. We’ll have to strip away some of the things we’ve grown accustomed to as the spending power of Generation Z grows and they have a greater say over what makes a digital experience a positive one.
While a good design does make websites and applications more attractive and give them a professional finish, that’s not the only thing it does—not even close!
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